Job Details

Customer Service Representative I- Open Until Filled

Open Date:

2018-10-02


Close Date:

2018-12-02


Organization:

The Quileute Tribe


Location:

La Push, WA


Skills And Qualifications:

Must have a High School Diploma/GED or obtain within one year

Must have and retain valid Washington State Driver’s License or obtain within three months.

Must adhere to Personnel Policies and Drug and Alcohol Policies

Ability to type

Experience with relevant computer applications

Experience with a cash register

A true desire to satisfy the needs of others in a fast-paced environment

Employee must deal courteously with public, guests, and staff

Must me prompt and dependable

Must have neat and clean appearance

The statements contained herein reflect details as necessary to describe the principle functions of this job, level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements.

Individuals may perform other duties as assigned including work in other functional areas to cover absences or relief, to equalize peak work periods, or balance the workload. Individual must have good work ethics and daily attendance is a must.


Duties And Responsibilities:

Responsible for taking guest reservations by telephone, electronically, and face-to-face

Promotes sales of new or additional services and merchandise

Be able to answer multi-line telephone systems

Responsible fir processing customer transactions and correctly recording to the cash register including handling all cash and credit card transactions.

Keep office area neat and clean

Responsible for providing excellent customer service

greet each customer in a kind and courteous manner

Promptly respond to customer questions and/or concerns

Handle and resolve customer problems and/or complaints

Help create customer satisfaction and increase sales through suggestive selling with a friendly attitude

Direct requests and unsolved issues to the designated resource

Must be a team worker, get along with others

Communicate and coordinate with internal departments

Willingness to participate in job related training and work under stressful conditions

Perform other duties as requested by the Resort Manager. 


Contact Info:

Please submit a resume, cover letter and the Quileute Tribe application to the address listed below. Incomplete applications will not be considered. Applications can be obtained at www. quileutenation.org/job-openings/ Quileute Tribe Gina Gonzales-Leva, HR Director P.O. Box 279 La Push, Washington 98350


Contact Email:

hr.director@quileutetribe.com


Organization Web Site:

quileutenation.org/job-openings/

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