Office Manager

The Office Manager shall be responsible for oversight of all administrative functions for the Board of Directors Office and act as a liaison between Administrative Team Members, Nation Tribal Council and Executives, and Senior Management. Oversees the administrative efficiency of the Board of Directors Office, Administrative Team Members, including maintenance of the Board of Directors’ calendar, and generates correspondence. All functions will be performed within the guidelines of the Seneca Gaming Corporation’s policies and procedures, Internal Control Standards and objectives.

QUALIFICATIONS/REQUIREMENTS:

Education/Experience:
1. Must be 18 years of age or older upon employment.
2. Associates Degree required. Bachelor’s Degree preferred.
3. Five (5) to eight (8) years of supervision in an administrative setting required. Experience supporting a senior level executive or higher in a gaming or legal environment preferred.
4. Excellent knowledge of the English Grammar, punctuation and spelling.
5. Knowledge of office machines is required, including all-in-one copier, scanner, and facsimile, corporate laptop, and calculator.
6. Must have exceptional computer skills including Microsoft Office.

Language Skills and Reasoning Ability:
1. Must possess excellent communication skills.
2. Ability to write routine correspondence and to speak effectively to the public, employees and customers.
3. Must have the ability to deal effectively and interact well with the customers and employees.
4. Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.
5. Successful candidate must be an experienced, results oriented, hand-on professional with a pleasant personality and the ability to interact with the public and co-workers.

Physical Requirements and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately loud. When on the casino floor, the noise levels increase to loud. Must be able to work in an environment where smoking is permitted.
1. Must be able to stand, walk, and move through all areas of the casino/hotel.
2. Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations.
3. Must present a professional appearance and demeanor in dealing with the public.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
1. Manages the Board Office administrative area and its personnel, relieving the Board of Directors of all administrative details.
2. Hires, trains, evaluates, coaches, manages and oversees all duties and responsibilities of the Board of Directors staff.
3. Manages timekeeping schedules and payroll functions.
4. Manages, oversees, and performs effective, efficient and maximization of application of Diligent Boardbooks, including Boardbooks’ Admins to ensure dissemination of information/materials are in accord and appropriate to progress to deadlines, and takes initiative to resolve problems as needed.
5. Updates and chases delegated tasks to ensure progress to deadlines.
6. Provides detailed attention to all administrative tasks, delegating as needed, for Chairperson and Board Members and each of its Chartered Committees.
7. Oversees maintenance of Board Members’ Executive Charges and Nation Ambassador Privilege reservations and requests, including applicable Corporate Events.
8. Maintains a substantial calendar of meetings, schedules, and events for the Chairperson and Board members, arranging commitments to maximize the Chairperson and Board members’ time efficiency. Ensures participants are notified, equipment needs are identified and scheduled, and other amenities are furnished as required.
9. Receives, opens and distributes incoming mail. Researches appropriate information to respond to mail and correspondence.
10. Oversees department and administrative records and files. Generates correspondence as directed by the Chairperson and Board members, and provides legal research assistance as needed, including factual investigations.
11. Attends Gaming Corporation meetings when necessary, with follow-up duties, requests, or reports as directed by the Chairperson and Board Members.
12. Oversees inventory of department office supplies and the requisition of items as needed.
13. Arranges travel as needed, including airfare, accommodations, and itineraries.
14. As directed by the Chairperson and Board Members, arranges Board Retreats and Facilitator; works collaboratively with the Board’s Counsel of Record, as well as outside consultants, investigators, and other professional service contacts as needed.
15. Prepares Chairperson and Board Members’ monthly Expense Reports, and oversees handling and preparation of monthly Corporate Credit Card reporting.
16. When directed, assists the Chairperson and Board members with drafting of correspondence, internal Board Office policies and procedures, and other duties that may be assigned.
17. Maintains absolute confidentiality and integrity with all communicated information, no matter the source, regarding the Seneca Nation and the Corporation.
18. Shall cooperate with the Seneca Gaming Authority to ensure compliance with all rules and regulations of the Seneca Gaming Corporation.
19. Maintains a current understanding of all policy and guidelines regarding information security including the Seneca Gaming Corporation Acceptable Use Policy. Understands and complies with all information security policies and procedures at all times.
20. Provides exceptional customer service to all patrons and communicate in a pleasant, friendly and professional manner at all times. Maintains a professional work environment with supervisors, managers and staff.
21. Meets the attendance guidelines of the job and adhere to regulatory, departmental and company policies.
22. Must complete all required SGC Training programs within nine (9) months from commencement of employment.
23. Attends all necessary meetings.
24. Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by a 24-hour schedule.

$68,697.18 annually