Operations and Events Coordinator

Organization Overview

The National American Indian Housing Council assists Tribes and Tribal housing entities in reaching their self-determined goals of providing culturally relevant, decent, safe, sanitary, and quality affordable housing in American Indian, Alaska Native, and Native Hawaiian communities.

NAIHC's Mission Statement:
"To effectively and efficiently promote and support American Indians, Alaska Natives, and Native Hawaiians in their self-determined goal to provide culturally relevant and quality affordable housing for Native people."

Role Summary

This highly visible and dynamic position provides administrative and operational support while ensuring the efficient day-to-day functioning of the organization. The Operations & Events Coordinator serves as a key point of coordination across staff, board members, and external stakeholders. This role manages executive scheduling, travel logistics, office operations, and board coordination while also supporting organizational events and communications. The position requires strong organizational skills, discretion, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

Qualifications

• Bachelor’s degree preferred in business administration, public administration, communications, or a related field; or at least 2–4 years of relevant experience in executive support, office administration, or nonprofit operations.
• Strong organizational and project coordination skills with the ability to manage multiple priorities simultaneously.
• Excellent written and verbal communication skills.
• High level of professionalism, discretion, and ability to handle confidential information
• Strong attention to detail and problem-solving skills
• Ability to work independently and proactively in a fast-paced environment
• Strong interpersonal skills and ability to engage effectively with leadership, board members, and external stakeholders
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook), Teams, and other office management tools.
• Experience with scheduling tools, travel coordination, and event planning preferred.
• Familiarity with nonprofit or Tribal organization environments is a plus.

Working Conditions

• Ability to travel up to 20% of the time, with occasional irregular or extended hours based on organizational needs and events.
• Telework opportunities are not provided; the position requires regular presence in the office.
• Must be able to sit at a desk for at least 75% of the time and lift more than 50 pounds.

Equal Opportunity & Tribal Preference

NAIHC is an equal opportunity employer. In accordance with applicable law, preference may be given to qualified applicants who are enrolled members of federally recognized Tribes. Candidates seeking consideration under this policy must provide proof of Tribal enrollment.

Role Responsibilities

• Provides day-to-day administrative and coordination support to the Executive Director, including managing calendars, scheduling meetings, and assisting with prioritization of key activities.
• Assists with travel coordination for the Executive Director and as needed, staff and board members, including arranging itineraries and tracking logistics.
• Serves as a central point of coordination for the Executive Director and NAIHC DC Office, helping manage incoming communications, calls, and speaking requests, ensuring timely follow-up, rigorous prioritization, and high attention to detail.
• Supports preparation of materials for reports, meetings, events, and external engagements, including agendas, briefing documents, and presentations.
• Provides coordination support for the Board of Directors, including assisting with scheduling meetings, organizing board meeting materials, taking meeting minutes, and tracking follow-up items and communications.
• Assists with planning and logistical coordination for board meetings, leadership convenings, and organizational events.
• Supports general office operations by helping maintain a professional and organized environment, including coordination of phone calls, mail, and office supplies.
• Provides administrative support for vendor coordination and routine office needs.
• Assists with membership services by helping respond to member inquiries, supporting membership-related communications, and coordinating with staff to ensure member needs are addressed.
• Supports event planning efforts by assisting with logistics, registration coordination, and on-site execution for NAIHC conferences and regional meetings.
• Maintains organized digital and physical files to support executive and organizational operations.
• Participates in staff meetings and provides general administrative and coordination support across teams as needed.
• Other duties as needed and assigned.