Vice President of Member and Student Services

The American Indian Higher Education Consortium (AIHEC) is the collective spirit and unifying voice of our nation's Tribal Colleges and Universities (TCUs). AIHEC provides leadership and influences public policy on American Indian and Alaska Native higher education issues through advocacy, research, and programmatic initiatives; promotes and strengthens Indigenous languages, cultures, communities, lands, and tribal nations; and through its unique position, serves member institutions and emerging TCUs.
Career Summary The incumbent serves as part of an executive team with the President & CEO to address matters relating to the overall strategic direction, management, and leadership in the administration of a comprehensive range of programs and activities for Member and Student Services across all TCUs. The successful candidate, with the President & CEO, will lead the operational planning, budget, assessment, and continuous improvement processes for TCU Member and Student Services. This person will serve as a critical leader to foster an appreciation and respect for diversity and work with all parties to promote a shared governance environment.

Required Education, Experience, and Attributes (minimum requirements):
• Bachelor's Degree in higher education administration or a related field from an accredited college or university required with an exceptional combination of relevant experiences. Advanced degree preferred.
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10 years of progressively responsible member and student services leadership experience, adult education, or higher education administration experience, including seven (7) years of management oversight and supervisory experience required.
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Minimum eight (8) years of management, oversight, and supervisory experience, including ability to manage people, programs, and projects required.
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Proven track record of leading, influencing, and managing a team and stakeholders through change and growth.
• A successful record of administration including planning, resource and personnel management, student information systems, and program development required.
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Demonstrated experience and strong knowledge of American Indian/Alaskan Native higher education issues.
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Proven experience in grant writing including awards and grant management.
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Demonstrated knowledge of accreditation, data and/or research capabilities.
• Excellent oral, written, and presentation skills and the ability to communicate with transparency and clarity are required.
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A demonstrated ability to collaboratively and sensitively work with people with diverse racial, ethnic, socioeconomic backgrounds and those with disabilities.
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Ability to work independently and collaboratively in a fast-paced and dynamic environment.
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Any other duties needed to help drive to our vision, fulfill our mission, and abide by AIHEC’s values.
Supervisory Oversees team members and provides overall strategic direction, management, and leadership in the administration of a comprehensive range of programs and activities for member and student services.
Work Location
This position is based out of the Washington, DC region, approved for telework, remote with routine in-person activities in Washington, DC.
Physical Requirements
Mental acuity, standing, talking, walking for sustained periods of time required. Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another. Expressing or exchanging ideas by means of the spoken word including those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
Diversity & Inclusion We believe that different perspectives and backgrounds are what make an organization flourish. All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

Essential Functions:
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Collaborates with the President & CEO to develop and implement a proactive agenda for Member and Student services.
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Provides leadership and support to TCUs on institutional capacity building through a variety of member and student services, including resource development, strategic planning, and program development.
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Provides advice and consultation to other Vice Presidents to ensure efficient practices for serving members, students, faculty, and staff to fulfill the mission of AIHEC.
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Oversees all areas of TCU member and student services, including leadership, development, management, assessment, and quality improvement.
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Responsible for developing, executing, monitoring, and maintaining the Member and Student Services budget.
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Develop funding and policy proposals that meet and address the needs of AIHEC, TCUs, and funders.
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Build organizational capacity for intermediaries to support TCUs and empower them to undergo institutional transformation through postsecondary education to completion.
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Identify opportunities to engage other subject matter experts with expertise in higher education policy and program development.
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Demonstrate understanding or experience with Indigenous Knowledge systems, including applying American Indian and Alaska Native perspectives and methodologies in strategic planning, educational programs, and policy development.
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Provide other support to the President & CEO and any other applicable duties as required in support of the mission and vision of AIHEC.